Call us at any hour after a death. We will explain what to do first, coordinate collection from home, hospital or hospice, and begin the funeral arrangements with your family.
We first establish where the death occurred, whether a doctor has certified it, and where your loved one is now. Our funeral director then explains the next immediate step without asking you to make every funeral decision at once.
Once the necessary certification or release is in place, we coordinate collection from the home, hospital, hospice or Mortuary@HSA and transfer your loved one into our care. We can also handle the permit and cremation or burial booking on the family's behalf.
You can call before every document is ready. Tell us what has happened and we will explain what your family should do next, what we can begin immediately, and what must wait for the doctor or authorities.
The first steps differ depending on where the death occurred. Call us and we will guide you through the correct route.
You do not need to work through these steps alone.
The immediate priority is certification, collection and bringing your loved one into care. Once that is underway, we can discuss whether the family wants a wake, burial or cremation, the preferred number of days, the location and the religious customs to observe.
We arrange Buddhist, Taoist, Christian, Catholic and non-religious funerals. Families who do not want a wake can review the separate direct cremation package. All broader options are listed on our packages and pricing page.
Yes. Ang Brothers answers funeral calls 24 hours a day. Call 9871 8388 when a death occurs and we will guide you through the immediate steps and arrange collection or transfer where required.
Tell us where the death occurred, where your loved one is now, and whether the family has any known religious or funeral wishes. If you do not have every detail yet, call anyway. We will explain what is needed in order.
Inform the doctor, ward nurse or hospice team. If the cause is known, the doctor certifies the death online and it is registered automatically. Once the facility releases your loved one, we coordinate collection and transfer into our care.
Contact the regular family doctor or a doctor who can make a house call. Share the deceased's identification and relevant medical records. If the doctor cannot certify the death, the police will arrange transfer to Mortuary@HSA for the authorities to determine the next step.
Yes. Once the death has been certified and the home, facility or authorities can release your loved one, we coordinate the collection and dignified transfer. Tell us the exact location when you call.
The police and coroner must complete their process before release. We can explain what the family should prepare and coordinate collection once the authorities confirm that your loved one may be claimed for the funeral.
No. You may call us as soon as the death occurs. A doctor must certify the death before the formal permit and booking steps can be completed, but we can guide you and prepare the arrangements while certification is underway.
Keep the deceased's NRIC, FIN card or passport and relevant medical records available. After certification, download and save the digital death certificate. We will explain any further documents required for the permit, booking and chosen funeral arrangement.
No. The first call can focus on certification, collection and immediate care. We can discuss the wake, faith requirements, burial or cremation and the appropriate package once the urgent steps are under control.
Call at any hour for clear answers, collection and immediate help with the next steps.